Client Confidentiality

market leadership

Email Connection has developed and patented a unique system that specialises in e-billing. The end user receives the e-mail with the same look and feel of the original paper document, together with value added functionality that is absent in the paper-based version.

Through its innovative and first-to-market approach, EMC has positioned itself as the leading electronic document generation, delivery and management company in Southern Africa.

service level assurance

Email Connection is committed to the highest levels of customer service, quality, reliability, consistency, planning, accountability, competence, governance, controls, privacy, security, processes and procedures.

EMC has implemented sophisticated security measures to ensure that our customers data and information is protected and remains private with only the intended recipient receiving the information specific to them. The stringent information type classification utilised ensures that only staff with the required level of access and permission has access to information which is used for the sole purpose of providing the approved service by our customer.
The use of automation, verification, controls and encryption in the processing and management of data and information ensure uncompromising confidentiality.

Stringent non-disclosure and Service Level Agreements are entered into with our clients in order to meet their business needs and comply to their business, governance, security and IT standards. Email Connection's security team will meet with our client's security team to detail all processes and security controls.

In fact, our extensive knowledge of data confidentiality and integrity has resulted in EMC acquiring major banks and well known telecommunication companies as clients.
The collection of information commissioned by our clients remains their private property for their exclusive use and benefit.