Customer Profile Management

The inbox delivery of bills and statements or the strategic 'push' dramatically increases customer adoption of paperless documents.

More and more companies are realizing that high internal resource cost and time delays in trying to develop their own e-Billing strategies, methodologies, technologies, processes and implementation are far greater than using the outsourced solution of Email Connection. Our extensive experience and transparent cost structure provide companies with a measurable, accurate and quick return on investment.

The maintenance of an updated database is crucial for any successful campaign, be it sales or retention. EMC's Profile Manager facilitates easy hosting and management of databases and thus, we ensure that the database contains only the most current details of our clients.

Essentially, the data housed in our Profile Manager is used to customise communications to our clients, based on their interests. Our 'update your details' page will feed directly into the Profile Manager system and update the database and the form will contain fields for information that could be beneficial to a company.